Anti-Spam Policy - CatchGo

1. Our Commitment:

CatchGo (operated by Sameer Khan, "We", "Us", "CatchGo" or "Our") is strictly opposed to unrequested, unsolicited commercial emails, junk mail, and spam. We are committed to ensuring that our email communication practices—including transactional alerts, One-Time Passwords (OTPs), account notices, and optional deal newsletters—comply with the highest standards of electronic messaging integrity and respect our users' inboxes.

2. What Is Spam?:

In the context of electronic messaging, "spam" refers to unsolicited bulk email (UBE) or unsolicited commercial email (UCE), sent without explicit consent or where the recipient has requested to opt out of receiving such messages.

3. Types of Emails We Send:

CatchGo sends emails only to individuals who have interacted with our platform or given explicit permission to be contacted. These communications generally fall into the following categories:

• Transactional & Verification Emails: Automated messages necessary for account access, such as One-Time Passwords (OTP) for secure login verification.
• Account & Service Updates: Vital alerts regarding changes to your account, security notices, or updates to our Terms & Conditions and Privacy Policy.
• Deal Alerts & Newsletters: Optional promotional updates highlighting curated discounts, top coupon codes, and featured offers, sent strictly to users who have opted in.

4. Opt-Out and Unsubscribe Mechanism:

We make it easy for you to manage your communication preferences. Every promotional or newsletter email sent from CatchGo includes a clear, automated "Unsubscribe" link at the footer. By clicking this link, you can instantly remove your email address from our marketing distribution lists.

Please note that even if you unsubscribe from promotional newsletters, you may still receive essential operational emails (such as login OTPs or security alerts) required for the functioning of your account.

5. Prohibited User Conduct:

Users are strictly prohibited from using CatchGo, its referral systems, or its communication interfaces to harvest email addresses, send unsolicited bulk messages, or distribute spam. Any violation of this policy may result in immediate suspension or permanent termination of the offender's account and platform access.

6. Reporting Abuse:

If you believe you have received unsolicited or spam emails originating from or referencing CatchGo, please report it immediately so we can investigate and take prompt corrective action.